Responsible Gaming
Gaming Should Be Entertainment, Not Income
At sarjani.com, we believe that online casino gaming should be enjoyed purely as a form of entertainment. It is important to understand that gambling should never be viewed as a way to earn money or solve financial problems. Casino games are designed with a house edge, meaning that over time, the odds favor the casino. Always gamble only with money you can afford to lose, and set strict limits on your spending.
Age Verification & Legal Requirements
Online gambling in Malaysia is strictly regulated. You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to participate in any gaming activities on sarjani.com. We are committed to preventing underage gambling and comply with all applicable Malaysian gaming laws and regulations. By accessing our site, you confirm that you meet the legal age requirement in your country.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be honest with yourself and watch for these warning signs:
- Chasing Losses: Trying to recover money lost by gambling more frequently or with larger amounts
- Loss of Control: Gambling longer or with more money than intended
- Preoccupation: Constantly thinking about gambling or planning the next gaming session
- Hiding Gambling: Concealing gambling activities from friends, family, or partners
- Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
- Using Gambling to Escape: Gambling to cope with stress, anxiety, depression, or other emotional problems
- Financial Strain: Experiencing money problems, debt, or borrowing to fund gambling
- Failed Attempts to Stop: Repeatedly trying to cut back or quit but being unable to do so
- Relationship Conflicts: Arguments with loved ones about gambling habits
- Tolerance: Needing to gamble with increasing amounts to achieve the same excitement
If you recognize any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
sarjani.com provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose before stopping play
- Betting Limits: Control the maximum bet size per game
- Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent
- Time-Out/Break: Take a temporary break from gaming for a set period (24 hours to 6 weeks)
- Self-Exclusion: Voluntarily exclude yourself from accessing your account for an extended period (typically 6 months to permanently)
These tools are available in your account settings. We encourage you to use them proactively to maintain responsible gaming habits.
Professional Support Organizations
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organizations:
Malaysia & Asia-Pacific
- National Gambling Helpline (Malaysia): Contact your local mental health services or social welfare department for gambling addiction support
- Befrienders Malaysia: Provides counseling and emotional support | Website: www.befrienders.org.my
- Gambling Help Online (Australia): Free, confidential online and telephone counseling | Website: www.gamblinghelponline.org.au
International Support
- GamCare (United Kingdom): Free counseling and support for problem gamblers | Website: www.gamcare.org.uk
- GamStop (United Kingdom): National self-exclusion scheme | Website: www.gamstop.co.uk
- Responsible Gambling Council (Canada): Resources and support for problem gambling | Website: www.responsiblegambling.org
- National Council on Problem Gambling (USA): Helpline and resources available 24/7 | Website: www.ncpgambling.org
All of these organizations offer confidential support and can connect you with local treatment options in your area.
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. Problem gambling is a recognized mental health issue, and recovery is possible with professional support. There is no shame in asking for help—reaching out is a sign of strength.
Contact one of the support organizations listed above, speak with a trusted friend or family member, or visit your doctor for a referral to gambling addiction services. You can also use the self-exclusion tools available on sarjani.com to take a break from gaming.
Remember: Gambling should only ever be a form of entertainment. If it has become a problem, help is available.
Contact Us
If you have questions about responsible gaming features or need assistance, please contact sarjani.com customer support at any time. We are here to help.